Foreign transaction fees (or FX fees) are a fee associated with a charge made outside the US. You can find which charges have FX associated with them with a simple charge export.
If you notice a charge on your account that you don't recognize, it might be related to foreign transaction (FX) fees. Every quarter, KleerCard reviews charges that come from outside the United States and then passes on any foreign transaction fees to your account. You may still be charged this fee for purchases made within the United States if the merchant is located in a foreign country. This fee as a single transaction on your statement each quarter. The foreign transaction fee rate is 2%.
To see which charges have FX fees associated with them simply export your charges using the universal FX Fee Export.
Getting Started:
You can set up the FX Fee Export by going to the Settings tab and selecting Universal Exports found under Integrations. From here click the green button labeled "New Charge Export" and name your report in Step 1, add a description, then select the "FX Fee Export" preset in Step 2. Click the green "Create" button and your export is ready to use.
If you would like to further edit the columns or data click into the row of the export to edit after it is created.
Next, go to your Charges tab.
Use the Filter options to select a month date range (example, filter charges for all of July if you'd like to see which charges in July incurred a FX fee).
Select all of the charges for the time period you wish to export and review. Select the button labeled "Download CSV" at the top of the table. Select your FX Fee export in the dropdown menu. This generates the CSV export file.
Download the CSV by clicking your name in the bottom left hand corner to access recent downloads. In the Recent Downloads section, click "Download" by the file you wish to download.
Open the file and review the column labeled "FX Fee" for any foreign transactions fees that were incurred and their corresponding merchant.
Contact us at support@kleercard.com for additional support.