How to Handle Dual Signatures for Bill Pay Checks

Option 1: Use the Approvals Workflow (Recommended)

KleerCard's built-in approvals workflow is the best way to enforce dual authorization on bill payments. When approvals are enabled, a bill payment must be reviewed and approved by a designated approver before it's processed — giving you a digital equivalent of a second signature with a full audit trail.

To set this up, contact your KleerCard administrator or reach out to our support team. Approvals can be configured based on your organization's requirements, including dollar thresholds and designated approvers.

Option 2: Dual Names in Signature Field

For organizations that simply need both authorized parties reflected on the payment, both names can be included in the signature field. This documents that both parties have authorized the payment.

Option 3: Custom Signature Image

If your organization needs a visual signature on the payment itself, you can upload a custom signature image that includes both persons' signatures that will appear on bill payments. This works well for organizations that need specific signatures displayed. Your KleerCard admin can configure this in the Bill Pay settings.

Our recommendation: The Approvals Workflow provides the strongest controls — it enforces authorization before payment is sent, creates a timestamped record of who approved what, and can't be bypassed. The other options document authorization but don't actively enforce it.