In some cases, a merchant's name may be incorrect, leading you to not recognize a charge. You can correct this by editing the merchant name in the charge details.
Our charges are presented with a simplified merchant name to enhance clarity and make it easier for you to recognize the merchants. However, there are instances when this process may not yield entirely accurate results.
If you ever want to confirm what the actual merchant name was as provided by Visa, from the Charges tab, just click into the ellipsis/three dot menu on the charge's row, and choose View to see the full merchant detail.
If you find something has been identified incorrectly, just click "Incorrect merchant name?" beneath the merchant in your charge detail screen, and our system will allow you to rename the merchant.
