When Will My Physical Card Arrive?

Usually in 7 days and card shipping details can be found in your portal.

We don't automatically order and send you or your team members a physical card. To order your physical cards and create virtual cards navigate to the Cards tab and click the "Request A Card" button in the top right of your screen. Learn more about ordering cards here.

Virtual cards are available and activated immediately and ready to use once you create them. Physical cards typically take 7-10 business days to arrive and must be activated in you portal by entering the card number and CVV.

Cards are mailed to the address each team member has associated to their account (this can be modified in the Settings tab) and the card mailing address can be confirmed from the card summary screen found in the Cards tab of your customer portal.